Privacy Policy

Last Update: 01 September 2025

The Smoak Office, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. 

We may collect personal information you provide directly, such as:

• Name
• Email address
• Phone number
• Business information
• Other details shared through contact forms or scheduling tools

We may also collect non-personal information through analytics tools (like Google Analytics), such as:

• IP address
• Browser type
• Time spent on site
• Pages visited

We use your information to:

• Respond to your inquiries
• Provide virtual assistant services
• Improve our website and services
• Send relevant communications (if you opt in)

We do not sell, rent, or share your personal information with third parties, except as required by law or as necessary to provide our services (e.g. scheduling tools or payment processors).

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at info@thesmoakoffice.com.

Our website may use cookies to improve your browsing experience and analyze traffic. You can choose to disable cookies in your browser settings.

Third-Party Tools

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. 

We may use third-party services such as:

• Google Analytics
• Calendly or other scheduling tools
• Payment processors (e.g. PayPal, Venmo, etc.)

These services have their own privacy policies, and we encourage you to review them. 

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request that we correct or delete your information
• Withdraw consent at any time (if applicable)

To exercise any of these rights, please contact us at: info@thesmoakoffice.com

We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. We take reasonable steps to protect your personal information, but please be aware that no method of transmission over the internet is 100% secure. By using our Service, you acknowledge that you understand and agree to assume these risks.

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated date at the top. 

We encourage you to reach out to us if you have any questions. See contact information below: 

The Smoak Office
e: info@thesmoakoffice.com | thesmoakoffice.com